DGCA Rules Call for Refunds

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loyed to process refunds or the baggage re- conciliation system which ensures that luggage is loaded onto the right plane we- re also affected, airline sources said.

Government officials said that airlines have been asked to provide compensa- tion to passengers, according to Directo- rate General of Civil Aviation (DGCA) rules, and not to regard this event as a for-

cancel flights. International long-haul passengers who arrived Friday night fai- led to make their domestic connecting flights amid scenes of chaos at Delhi air- port as the carrier was unable to accom- modate them. The situation hasn’t been helped by flights at the capital’s airportbeing squeezed into two functioning terminals sin- ce one of them was shut in- definitely after a canopy

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